PRIVACY POLICY

Last updated: 20 April 2025

1. Introduction

SaasCode UK ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at saascode.co.uk or contact us about our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Information You Provide Directly

• Name and contact details (email, phone number)
• Business name and job title
• Project details and enquiry information submitted via our waitlist or contact form
• Correspondence and communications with us

Information Collected Automatically

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source
• Device type and operating system

3. How We Use Your Information

We use your personal data for the following purposes and on the following legal bases:

• To respond to your enquiries (Legitimate Interest / Contract)
• To manage our client waitlist (Legitimate Interest)
• To deliver our services once engaged (Contract Performance)
• To send service updates you've requested (Consent / Legitimate Interest)
• To comply with legal obligations (Legal Obligation)
• To improve our website and services (Legitimate Interest)

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist us in operating our business (e.g. hosting, email, analytics providers), bound by data processing agreements
• Professional advisors such as accountants or solicitors where necessary
• Law enforcement or regulatory authorities where required by law

5. Data Retention

We retain personal data only as long as necessary: enquiry data for 2 years from last contact; client project data for 7 years for legal/accounting purposes; website analytics data in aggregated form indefinitely. You may request deletion at any time (see Section 8).

6. Cookies

Our website uses cookies. Please see our Cookie Policy for full details. You may control cookie preferences via our cookie banner or your browser settings.

7. International Transfers

We primarily process data within the UK and EEA. Where data is transferred outside these regions (e.g. to US-based service providers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right of access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restriction — request we limit how we use your data
• Right to portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests
• Rights related to automated decision-making — we do not carry out solely automated decision-making

To exercise any of these rights, email us at hello@saascode.co.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

11. Contact Us

For any privacy-related questions or to exercise your rights, contact us at: